Frequently Asked Questions

We ship across India. Shipping rates are calculated based on weight and destination pincode. Free shipping is available on orders above certain thresholds depending on your location.

Trim the wick to 1/4 inch before each burn. Burn for 2-3 hours each session to prevent tunneling. Keep away from drafts. Never leave a burning candle unattended.

Have something specific in mind? Submit a custom inquiry through our form and we'll get back to you within 24-48 hours with a quote and timeline.

If your candle arrives damaged, please contact us within 48 hours with photos. Custom pieces are non-returnable. Standard items can be returned within 7 days of delivery.

We offer bulk ordering for corporate gifting, wedding favours, and festival specials. Visit our Bulk Orders page or WhatsApp us for pricing and lead times.